Paola María Akl Moanack, Head of Clinical Development at Meetual, is one of the pioneers of online psychotherapy in Quebec. With more than 13 years of clinical experience, she has invested the last two years in the online clinic which offers a versatile practice catering to a diverse clientele in age, cultural background, sexual orientation, and reasons for consultation. She uses an approach influenced by ethnopsychiatry, the differential approach and the systemic approach. Ethnopsychiatry considers that culture is fundamental to understanding and dealing with human difficulties. The differential approach gives importance to the path taken by everyone in their lives and takes into account the fact that everyone is different and unique (everyone understands and interprets reality from their own referents). Finally, the systemic approach addresses human problems taking into account how the systems (groups) in which people are immersed affect their life dynamics.